The room was a good size and had a new king bed.

we were given brand-new, huge room with a big kingsize bed.

Sadly, but there was bad smell in some areas.

This place was great, with helpful staff, a wonderful location in the city center, a wide variety of delicious breakfast options, a beautiful building.

Comfortable guestrooms ensure a good night's sleep with facilities like flat-screen television and cozy linens. The property offers a unique beach pool in the historic center of Santa Cruz with bar services, giving you a refreshing and fun experience like no other. The breakfast may not be the best, but the onsite restaurant offers mouth-watering international cuisine, satisfying your taste buds with every bite. The hotel provides various recreational opportunities, including a fitness center and outdoor pool, ensuring you have plenty of options for relaxation and entertainment during your stay. The location of the hotel is perfect for both business and leisure guests, with popular points of interest and shopping areas nearby.

Minor issue: Lack of information in the bedroom regarding reception contact.

I recently stayed at Hotel Senses Centro for a week-long work trip. The hotel is in the heart of the old town and served as a great base for exploring the city. The staff were extremely helpful and there was always someone who spoke English at the reception. The rooms were new, clean, and though a bit small for a 5-star hotel, they were comfortable. The breakfast had a nice variety, with fresh fruit and an egg chef. a great hotel for both work and pleasure.

Strongly recommend this hotel.

I recently stayed at a hotel in Santa Cruz that exceeded my expectations. The Senses Centro hotel provided a comfortable room with a very comfortable bed. The swimming pool was a great addition, and the breakfast had a wide variety of choices, including freshly cooked eggs. The staff was friendly and went out of their way to assist me, even helping me with printing my flight tickets. The location was convenient, close to the city center, and the room was always clean. it was a pleasant stay.

Nothing bad to say about my stay at Senses Centro, 😊.

The view of the swimming pool at Hotel Senses Centro is absolutely stunning. Standing by the pool, I was mesmerized by the crystal-clear water and the tranquil ambiance it provided. It was the perfect spot to relax and unwind after a long day of exploring the city. Additionally, the hotel's location was ideal, being close to the city center, making it convenient to access various attractions and take taxis to other parts of the city. The breakfast at the hotel was also quite impressive, offering a good selection of delicious options to kickstart the day.

The location of the hotel was very convenient, with plenty of attractions and restaurants nearby. the breakfast was fantastic and offered a great variety of options every morning. The staff were friendly and helpful, which made our stay enjoyable.

The amenities in the hotel were a bit outdated, and the rooms were not as comfortable as we had expected. there was some traffic noise in the room, which made it difficult to sleep at times.

Simple breakfast with fresh fruits. Comfortable, clean, and spacious room. Convenient location. Complimentary airport trip. Nice breakfast and helpful staff.

During my Thanksgiving trip, I appreciated the complimentary drinks and a nice selection of breakfast offerings. the hotel's prime location, just a few minutes from the main square, made it easy to explore the surrounding areas. Plus, the comfortable and spacious rooms were a real treat.

Sadly, my experience at this hotel was tarnished by some unpleasant surprises. the hotel failed to notify us that some of the facilities, such as the sauna and gym, were under repair.

New hotel, clean rooms, friendly staff, great location, nice pool, fresh breakfast.

Nothing to complain about at all.

Clean rooms, helpful staff, central location, good breakfast, attentive service, spacious room, close proximity to the center, safe area

Located in the heart of the city, the hotel is conveniently situated near the main square and restaurants. the rooms are well-equipped, clean and comfortable, with spacious bathrooms. the breakfast offers a good variety of options and is served in a bright room. the staff is polite and immediately responsive to guests' requests.

Some guests experienced communication problems with the multilingual staff.

The hotel is in a prime location, making it super easy for me to walk around the downtown area and visit nearby restaurants. The staff was very friendly, approachable, and willing to assist me with printing my flight tickets. Additionally, the room was spacious, the bed was comfortable, and the breakfast had a great variety of foods to choose from.

Everything was spot on, and I couldn't find anything to complain about during my stay at this hotel.

The guestrooms at Hotel Senses Centro are super comfortable, making it easy to get a great night's sleep. I loved the flat-screen TV, cozy sofa, and soft linens. Plus, the fully equipped bathroom with a tub and shower was a nice touch. As a trekkers, I really appreciate the amenities after a long day of exploring.

I wasn't a big fan of the DVD player in the double room. It's just not something I use while traveling.